Free Conference Calling Blog

these were questions recently posted by one of our users about recurring rondee

1) If I have 15 people in my address book and have scheduled a “recurring Rondee” do all those people get conference call invitations every week.

Ø  They get reminders but they do not get re-invited each time!

2) In my Rondee list, I see 7 accepted invitations. Are those acceptances from this week’s invitation or last week’s?

Ø  It would be difficult for me to know offhand because individuals can change their response at any moment .  Assuming nobody has changed their response from the first time, these responses would have been for last week.

3) How do I know which are which are this week’s which which are last weeks’s acceptances?

Ø  Unfortunately all you can really know is what people have said their status is as of this moment in time.

4) How can I avoid all this confusion?

Ø  Recurring rondee works best when you have a stable group of attendees.  If you have a lot of people in a state of flux and you are really trying to figure out if they are going to be there or not going to be there, sending out a new rondee conference call invitation each week is the preferred approach.  It only takes about a minute and many of our users find this is worthwhile.

5) Must I schedule a new Rondee every week in order to know who is in and who is out?

Please see my response to question four

This is now Recurring Rondees work.

• A the time when you schedule a Rondee, you’ll see a little check-box that allows you to specify “Make this a Recurring Rondee”
• You’ll also be able to select whether it should repeat every day, week, month, etc.
• When you specify that a Rondee will be recurring, we store that information away.  But but we do not send out a bunch of invitations at that moment. Each recurring Rondee has only one “live” invitation at any given time.
• When the conference concludes, we determine when the next scheduled version of the recurring call should take place. We then schedule another Rondee at that date for you automatically

This means that users can stop a recurring call simply by unchecking the “Make this a recurring Rondee” checkbox.

If you are the organizer, you first need to navigate your way back to that Rondee’s page.  You have two options to navigate your way back.

1) You can either click on the link in the e-mail you received when you organized the Rondee; or
2) you can log back into your account, click on “My Rondees” and then select the particular Rondee you want to cancel

Once you are on that Rondee’s page, you will see a red button in the lower right hand corner called “Cancel Rondee”

Simply click on that button

Note: this works for regular Rondee as well as recurring Rondees