Posts Tagged ‘outage’

Unscheduled Outage

Monday, June 2nd, 2008

Some of you may have noticed that Rondee was not accessible for a period of time this past weekend. We apologize for this unplanned outage. It was due to a catastrophic failure at our primary hosting facility, theplanet.com. Here is an article about the outage, which affected 9,000 companies.

We have restored full service as of today. There was no loss of data, and most of those affected were able to use our backup conferencing system to hold successful Rondees.

Thank you for sticking with us through this outage. We are currently investigating ways to increase redundancy in our systems to ensure this does not happen again.