I saw the question: “Can we have two different conference calls happening at the same time or overlapping?”
The answer is yes. You will be prompted when you call in to choose which Rondee conference call you are seeking
I saw this post:
“Dear Rondee, what are the technical requirements to use your conference calling service. (headset or telephone etc.)”
You can use any sort of device you wish….landline telephone, cell phone, Sky-Out headset, etc.
I saw this question: “How can I listen to a conference call that I participated in?”
I assume the organizer elected this option….
DIRECTIONS FOR ACCESSING AUDIO FROM A SCHEDULED RONDEE
If so, after the call is done, just go back to Rondee.com, log in, you can get to your call through My Rondees link at the top of the page once logged into your account; you’ll see a new link for the audio.
DIRECTIONS FOR ACCESSING AUDIO FROM A RONDEE ON DEMAND
after the call is done, just go back to Rondee.com and log in, then go to the My Account link and you’ll see the audio links in the Rondee On Demand section.
I saw this question:
“We have a customer in Thailand that we would like to include on a rondee conference call at no cost to them. How would we be able to set that up using a rondee?
Thank you for your help.”
At this time we do not have a local access conference call number in that region. But as long as your customer can call 619-276-6333 he or she can access the conference call.
An on-line submitted question was brought to my attention: “I have a question about Toll-Free Rondee; does the toll free number work in Canada? Or for other non-US calls? If not, can non-US participants dial in on the NON-toll free number and join the call, whether it’s Scheduled! or On Demand?”
The Toll-Free number does not work abroad (or at least, it is not supposed to). For that very reason, non-US participants can definitely dial in on the NON-toll free number to join. This works for both Scheduled Rondee Conference Calls as well as Rondee ON-Demand Conference Calls.”
Up to 50 in theory. In practice, our users report that 30 is about the maximum to have a satisfactory call experience because of background noise, individual people having line disturbances, etc.
Everyone actually has the same code. However, you can change your code at will. And you can also toggle between regular/premium access at will. What that means is you can eliminate the ability of other people to use your code for the Toll-Free service if you are worried that someone will abuse it.
Yes, we have what is called a “Listen-Only’ Pin code for conference calls.
· Do you know if we can get a recorded session of the conference call? Audio recording of the session.
Yes, scheduled rondee offers free audio recording. When you arrange a Rondee conference call you’ll see several boxes with options you can choose. All you need to do is check the box to record the call. Your invitees will be told that the call is being recorded. After the conference call is finished, just go back to Rondee.com (you can get to that page through “My Rondees” link at the top of ths screen once logged into your account; you’ll see a new link for the recording which appears on the page corresponding to that Rondee; you can also get back to that page by clicking on the link in the invitation email)
We are working on this…. it should be in our next release!
You mentioned you would like to get some pricing options on our service.
We do not charge for our core free conference service (i.e. accessing Rondee by calling 619-2-RONDEE).
We do charge for our Toll-Free service. It is five cents a minute per user.
A user just asked us, is Rondee free?
Rondee does not charge for our regular conference calling service (whether you dial in by a phone or using a VOIP -based service such as Skype, Vonage, etc). Keep in mind, however, that you are dialing a 619 area code which is the area code for San Diego. So if your phone carrier would normally charge you, say, 3 cents a minute to dial California, they will still charge you that same rate of three cents a minute. You will not be paying Rondee anything, however, when you use our regular conference calling service. On the other hand, if you have a flat rate plan of say $20/month for unlimited long distance then in that case you will pay absolutely nothing extra to dial area code 619 for Rondee.
A user asked: “I have people that I would like to join in my conference call who do not have e-mail. How can they participate?”
This is an issue that sometimes arises. Users tell us they typically solve it by calling those folks and telling them their PIN. As the organizer you’ll know what the PIN codes are for each invitee unless it has been made private by that invitee. Rondee will allow access for them even if these folks have not clicked on the conference call invitation.
A user asked: “I have a couple people that I would like to participate in my conference call who do not have e-mail. How can they participate?”
This is a common problem and users tell us they typically solve it by calling those folks and telling them their PIN. As the conference call organizer you’ll know what the PIN codes are for each invitee. Rondee will allow access for them even if these folks have not clicked on the conference call invitation.