Free Conference Calling Blog

Users frequently ask whether Rondee charges anything for the use of our service.  And the answer is no.

Calls to Rondee cost exactly the same as what your telephone company would charge you for any other regular long distance call you make from your home or office phone.  For example, if your telephone carrier normally charges you 3 cents a minute to call California, your carrier will still charge you 3 cents a minute to call Rondee since Rondee’s access number is in the 619 area code.

If you have a flat rate plan, as more and more people do, calls to Rondee have a variable charge of zero from your carrier.

For cell phone users, a call to Rondee is exactly like any other call you make (e.g. normally zero incremental cost but counts toward your minutes)

When setting up your Rondee you’ll see several boxes with options. Check the box to record the call. After the call is done, just go back to Rondee.com, you can get to your call through “My Rondees” link at the top of the page once logged into your account; you’ll see a new link for the recording which will have appeared on the particular page corresponding to that Rondee.  Your call will record in the GSM format. This feature is quite popular and helps differentiate Rondee among the free conference calling services.

Folks sometimes ask about the risk of an uninvited “guest” listening in on a Rondee.  In practice it would not be possible for a spy to listen-in without you knowing. That is because when you call-in to the conference call first as the organizer, you’ll be told how many people are currently on the conference.  Presumably you’ll be told that you are the first (if, in fact, you are).  Thereafter, as each person joins the Rondee teleconference they are announced by name.  If somebody were to try and use the PIN of a user - without authorization - and dial in without saying their name to the system, you would immediately notice because the system would announce “blank” is joining the conference.

You are making Rondee one of the most talked about conference calling companies in America. Thanks to all of you who give us your feedback, ideas and suggestions to help us grow.

Our first issue focused on the new features that we built to help make Rondee the best free conference calling service available. If you do not currently receive Rondee News, simply register for an account and you’ll be included on our issue next month.

Yes, you can record your Rondee conference calls! When you set up your Rondee you’ll see several boxes with options you can select. Just check the box to record the call. Your invitees will be notified that the call is being recorded. After the call is over, just go back to Rondee.com (you can get to your call through “My Rondees” link at the top of the page once logged into your account; you’ll see a new link for the recording which will have appeared on the particular page corresponding to that Rondee.)

Your call will record in the GSM format. If you’re interested in how to convert that to another format, please see the blog post by one of our users: converting your Rondee to another format

Schedule a free conference call with Rondee

A few folks have written to us asking what could have happened.  Invariably the answer is this: After inputting the PIN, you must press pound.  Otherwise, Rondee will not know that you have finished inputting your PIN and will wait for you to continue.  In a few cases, users report that they entered their PIN and pressed pound only to be told that “This Rondee is not in use”.  Assuming you have dialed in at the correct time, this error message is generally caused if the PIN is entered too quickly or if the reception on your phone is poor and the tone transmission is affected.  The solution is to re-enter your PIN a bit more slowly.

If you start a bit late, no problem.  As long as someone joins the Rondee within 30 minutes of the scheduled start, the space will be ‘held open’ for the group. If the call goes later than anticipated, its still not a problem. You can keep talking as long as you like.

If you are the organizer, you first need to navigate your way back to that Rondee’s page.  You have two options to navigate your way back.

1) You can either click on the link in the e-mail you received when you organized the Rondee; or
2) you can log back into your account, click on “My Rondees” and then select the particular Rondee you want to cancel

Once you are on that Rondee’s page, you will see a red button in the lower right hand corner called “Cancel Rondee”

Simply click on that button

Note: this works for regular Rondee as well as recurring Rondees

Inviting more people to a Rondee conference call is possible, provided the organizer has allowed this.  It is an option that the organizer selects as part of the Rondee setup process.  Remember: your PIN only works for you, so if you want to invite someone else, be sure to visit Rondee (just click on the link in the email you received) rather than forwarding that email.

Rondee now provides organizers with a special PIN that can be distributed to others who would like to listen-in on an ongoing conference call.

On your invitation page, you will now see a “Listen-only PIN”. This PIN is unique to your conference, and it remains private unless you distribute it to others.