You are making Rondee one of the most talked about conference calling companies in America. Thanks to all of you who give us your feedback, ideas and suggestions to help us grow.
Our first issue focused on the new features that we built to help make Rondee the best free conference calling service available. If you do not currently receive Rondee News, simply register for an account and you’ll be included on our issue next month.
Rondee provides organizers with a special PIN that can be distributed to others who would like to listen-in on an ongoing conference call. On your invitation page, you will now see a “Listen-only PIN”. This PIN is unique to your free conference call, and it remains private unless you distribute it to others.
Yes, you can record your Rondee conference calls! When you set up your Rondee you’ll see several boxes with options you can select. Just check the box to record the call. Your invitees will be notified that the call is being recorded. After the call is over, just go back to Rondee.com (you can get to your call through “My Rondees” link at the top of the page once logged into your account; you’ll see a new link for the recording which will have appeared on the particular page corresponding to that Rondee.)
Your call will record in the GSM format. If you’re interested in how to convert that to another format, please see the blog post by one of our users: converting your Rondee to another format
A few folks have written to us asking what could have happened. Invariably the answer is this: After inputting the PIN, you must press pound. Otherwise, Rondee will not know that you have finished inputting your PIN and will wait for you to continue. In a few cases, users report that they entered their PIN and pressed pound only to be told that “This Rondee is not in use”. Assuming you have dialed in at the correct time, this error message is generally caused if the PIN is entered too quickly or if the reception on your phone is poor and the tone transmission is affected. The solution is to re-enter your PIN a bit more slowly.
If you start a bit late, no problem. As long as someone joins the Rondee within 30 minutes of the scheduled start, the space will be ‘held open’ for the group. If the call goes later than anticipated, its still not a problem. You can keep talking as long as you like.
Only Rondee gives you a convenient way to schedule calls on the web, a universal access number 619-2-RONDEE (619-276-6333) you can put in your speed-dial, and your very own virtual meeting space where registered users don’t need to remember random codes.
And, besides being free, Rondee also includes convenient web-based scheduling.
A few folks have asked about whether or not you to register to use the Rondee free conference calling service.
In short, you do not need to register for Rondee unless you want to schedule your own Rondees using the Rondee website. However, there are benefits to registration for everyone:
If you are the organizer, you first need to navigate your way back to that Rondee’s page. You have two options to navigate your way back.
1) You can either click on the link in the e-mail you received when you organized the Rondee; or
2) you can log back into your account, click on “My Rondees” and then select the particular Rondee you want to cancel
Once you are on that Rondee’s page, you will see a red button in the lower right hand corner called “Cancel Rondee”
Simply click on that button
Note: this works for regular Rondee as well as recurring Rondees
You do not need to register for Rondee unless you want to schedule your own Rondees using the Rondee website. However, there are benefits to registration:
Yes. As long as someone (e.g. the organizer or any invitee) joins the Rondee within 30 minutes of the scheduled start, the space will be ‘held open’ for the group. If the call goes later than anticipated, no problem. People can keep going as long as they like.