Archive for May, 2009

Pinless dialing for Rondee Conference Calls

Thursday, May 28th, 2009

A user just wrote to us to ask:

” How do I add telephone #’s of others for a conference call?”

Let’s assume we are referring to the PINLESS dialing feature for Rondee conferences.  For a participant to enjoy this feature, they must register themselves and add this info into their account just the same way the organizer did.

Using Rondee for Conference Calls with Listen-Only Requirements

Sunday, May 24th, 2009

Some users write to us and ask “We’d like to use your service to host our company meetings but need to ability to mute callers. How can the host mute the other callers?”

Currently Rondee does not support the ability for the host to mute the other callers.

However, other Rondee conferencing users with this requirement have typically implemented one of two solutions:

1. At the start of the conference call, asking users to press pound 1 to mute themselves (pound 1 will unmute)

2. Issue a “Listen-Only” pins to users.  Rondee assigns each conference a Listen-only PIN (the pin is private unless you, as the conference call arranger, decide to share it with others.)

To find the Listen-Only Pin:

You’ll find it on the page dedicated to that specific Rondee. Just log into your account and click on My Rondees and after that you’ll click on that specific Rondee.  In the upper left corner you’ll see the  “Listen-Only” Pin.  Note:you can only see this PIN if you were the organizer.

Issue with ie 8

Friday, May 8th, 2009

We had a report today of a conferencing user with IE8 experiencing difficulty on the conference call scheduling page of Rondee’s website.  We are working now to recreate that bug and will post an update once we have been able to do so.