Archive for August, 2008

Rondee Conference Call Controls

Friday, August 29th, 2008

On any Rondee, press pound to hear these options:

Press 1 to mute/unmute yourself

Press 2 to lock/unlock the conference

Press 3 to eject the last joined participant

Press 4/6 to decrease/increase conference volume

Press 7/9 to decrease/ your particular volume

Email Accessibility Issues

Monday, August 18th, 2008

Some of our users occasionally report that their invites are going into spam folders

1.  For the people who cannot receive your conference call invite, a simple solution is to just personally email them their PIN codes and the dial-in number (the dial in is always 619-2-RONDEE (619-276-6333).
You will see their PIN codes displayed under their names on the page that shows the Rondee details.  Not sure where this page is?  Log back into Rondee, click on MyRondees (link is on the top navigation bar), and click on the specific Rondee conference call you have scheduled.

Rondee and Privacy on Your Conference Call

Tuesday, August 5th, 2008

Folks sometimes ask about the risk of an uninvited “guest” listening in on a Rondee.  In practice it would not be possible for a spy to listen-in without you knowing. That is because when you call-in to the conference call first as the organizer, you’ll be told how many people are currently on the conference.  Presumably you’ll be told that you are the first (if, in fact, you are).  Thereafter, as each person joins the Rondee teleconference they are announced by name.  If somebody were to try and use the PIN of a user - without authorization - and dial in without saying their name to the system, you would immediately notice because the system would announce “blank” is joining the conference.