Archive for May, 2008

“Nothing happens when I try to access my Rondee”

Friday, May 30th, 2008

A few folks have written to us asking what could have happened.  Invariably the answer is this: After inputting the PIN, you must press pound.  Otherwise, Rondee will not know that you have finished inputting your PIN and will wait for you to continue.  In a few cases, users report that they entered their PIN and pressed pound only to be told that “This Rondee is not in use”.  Assuming you have dialed in at the correct time, this error message is generally caused if the PIN is entered too quickly or if the reception on your phone is poor and the tone transmission is affected.  The solution is to re-enter your PIN a bit more slowly.

What happens if my Rondee runs late?

Monday, May 19th, 2008

If you start a bit late, no problem.  As long as someone joins the Rondee within 30 minutes of the scheduled start, the space will be ‘held open’ for the group. If the call goes later than anticipated, its still not a problem. You can keep talking as long as you like.

What makes Rondee different?

Wednesday, May 7th, 2008

Only Rondee gives you a convenient way to schedule calls on the web, a universal access number 619-2-RONDEE (619-276-6333) you can put in your speed-dial, and your very own virtual meeting space where registered users don’t need to remember random codes.

And, besides being free, Rondee also includes convenient web-based scheduling.